Refund & Cancellation Policy

Last updated: March 2026

At SRKR Food Court, we want you to have a great experience. Please read our refund and cancellation policy carefully.

Cancellations

Orders can be cancelled only before food preparation has begun. Once payment is received and food preparation has started, cancellations are not accepted. To request a cancellation, contact us immediately via WhatsApp after placing your order.

Refunds

SituationRefund
Payment deducted but order not confirmedFull refund within 5-7 business days
Item unavailable after paymentFull refund within 5-7 business days
Order cancelled before preparationFull refund within 5-7 business days
Wrong item deliveredReplacement or full refund
Order cancelled after preparation startedNo refund
Change of mind after paymentNo refund

Refund Process

Approved refunds are processed back to the original payment method (UPI, card, net banking) used at the time of purchase. Refunds typically take 5-7 business days to reflect in your account depending on your bank.

How to Request a Refund

To request a refund, contact us at the SRKR Food Court counter with your order details and payment reference number, or message us on WhatsApp with your order information.

Contact

SRKR Food Court, SRKR Engineering College, Bhimavaram, Andhra Pradesh — 534204